A quiet month in the lead up to holiday festivities.
We attended a forum held by the Confederation of Co-operative Housing (CCH) about new Tenant Satisfaction Measures (TSMs) that the Governmental body, the Regulator for Social Housing (RSH) will be bringing in in April 2023. Large providers of social housing (> 1000 homes) need to report TSMs to the RSH every second year. Smaller providers need to keep track of TSMs, but don’t have to report to the RSH. Some measures are taken by tenant survey: overall satisfaction; satisfaction with repairs, time taken to do repairs, home maintenance and safety; that the landlord listens to tenants and acts, communicates well, treats tenants well, handles complaints well, keeps communal areas safe and clean, makes a positive contribution to neighbourhood, and handles anti-social behaviour well. Some measures are gathered by the landlord keeping stats about: homes meeting Decent Homes Standard, repairs done on time, safety checks done, incidents of anti-social behaviour, complaint numbers and responses.
At this forum we also heard that the position of Health and Safety Officer will become a compulsory board-level position, alongside Chair and Secretary.
We briefly attended a forum hosted by the UK Cohousing Network (UKCN), at which Wrigleys Solicitors spoke about the public benefit that cohousing brings, and how to make sure policy makers and local decision makers can be made aware of this. Unfortunately technical issues caught up with us, and we didn’t hear the main part of the talk. It’s recorded; must catch up…
We had a chat with Barbara Jones of Ecococon, to clarify our request for an estimate of costs for a notional build of 21 homes plus community house using their technology set.
We hope everyone had a good holiday season.
Cohousing West Midlands 